Online. It’s a word we use a lot in our lives; an adjective that modifies hundreds of our daily activities: shopping, dating, meetings… and auctions, of course. But when applied within our little corner of the world, I’m afraid it can be confusing. For people approaching our company for the first time, the role that
... continue reading.When you decide to hold a gala auction fundraiser, you know you have to have to have auction items, and you have to have guests to buy them. Most of the time, the second requirement means selling tickets to the event. And much of the time, the strategic planning around ticket sales stops with: “how
... continue reading.One of the really great things about this business is working with all of you. Really – think about it. By definition, our customers are people who take on huge jobs to improve their communities. And the overwhelming majority of you are volunteers! And, let’s just put this out there: most of the people who
... continue reading.The most common conversation I have with prospective customers surrounds one particular aspect of our product design: it’s a subscription, which allows you to run multiple events for your organization (no sharing with other schools or nonprofits, please) during the subscription term. This can cause panic (that’s not our intent, I promise!) – I’ve had
... continue reading.Have you checked out DonationMatch yet? I’ll give you a moment. Do come back, though: we have a very cool program going on with them that you will want to know about. https://www.donationmatch.com/ Back? Isn’t that great? I met Renee Zau, the founder of DonationMatch a few years ago, and we have done a few
... continue reading.Happy New Year’s, everyone. Made any resolutions? I have. I did pretty good with last year’s resolution, but that was completely me-focused (I lost 30 pounds). This year, I have decided to focus one of my resolutions on you, to help you as you plan your auctions. I’m going to blog more (seriously, take a
... continue reading.We’re rolling out new code this afternoon, including an adjustment to our new catalog display. Some of you have been unhappy about the way item titles and the Bid Now/Bid at Event ribbons overlay the item images. Others of you love it. But the people who DON’T love it reeeeeeeeealllly don’t love it – so we’ve
... continue reading.UPDATE: We still don’t have word as to what went wrong at the data center, but all sites are back up and running. For the record, we were down from 11:08 to 11:28, and then again from 11:30 to 11:33 (all times a.m, and Pacific). Our Data Center provider (the company that we contract with
... continue reading.So in my last blog post, I told you about some new code that we have been working on. Most of the time, we release new code without much fanfare, but this time is different. The reason is that among the changes in this release are new looks for the public-facing pages on every event
... continue reading.The thing about software is that it’s never done – we have to keep listening to what our customers like and don’t like, what they would like to see, what they would love to see, and what they really desperately need, yesterday! And we have to sift through all of this, and respond accordingly. Which
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