We’re rolling out new code this afternoon, including an adjustment to our new catalog display. Some of you have been unhappy about the way item titles and the Bid Now/Bid at Event ribbons overlay the item images. Others of you love it. But the people who DON’T love it reeeeeeeeealllly don’t love it – so we’ve... continue reading.
UPDATE: We still don’t have word as to what went wrong at the data center, but all sites are back up and running. For the record, we were down from 11:08 to 11:28, and then again from 11:30 to 11:33 (all times a.m, and Pacific). Our Data Center provider (the company that we contract with... continue reading.
So in my last blog post, I told you about some new code that we have been working on. Most of the time, we release new code without much fanfare, but this time is different. The reason is that among the changes in this release are new looks for the public-facing pages on every event... continue reading.
The thing about software is that it’s never done – we have to keep listening to what our customers like and don’t like, what they would like to see, what they would love to see, and what they really desperately need, yesterday! And we have to sift through all of this, and respond accordingly. Which... continue reading.
Special Appeals (aka Paddle Raises or Fund-A-Need) are a staple of fundraising auctions. Mobile Bidding is a popular auction trend. Are they compatible? This is a guest blog post by Brian Bice, a professional benefit auctioneer based in our hometown of Portland, Oregon. Like most benefit auctioneers who have been in the business... continue reading.
We use Amazon’s AWS service to serve the item images on your auction sites. We also use two other services that rely on it heavily: our help desk software (Zendesk), and our help-button service (Elevio). This morning, Amazon is experiencing… problems. (We’ve been told to not call it an outage.) We know that is is... continue reading.
Last summer, we re-jiggered the feature sets for our subscription levels, adding significant new mobile-bidding features to our Plus and Premium subscriptions. We needed to – many of you who had used our mobile bidding feature last year said you liked it, and it worked well, but that you really wanted to use text-messaging (and... continue reading.
From time to time, I’m going to post questions sent to me from auction chairs about our product or company, along with our answers. Last summer, we changed our subscription plans and added “limited” mobile-bidding features to the Standard Subscription. We also added a bunch of new mobile-bidding features to our Plus and Premium subscriptions.... continue reading.
Last night, we rolled out three greatly-anticipated upgrades to our software that should make your life as an auction chair easier. We’re excited about these, and want you to know about them and start using them: Combine the Advance Check-In and Online/Mobile Bidding Invitations You can now add a “Start Bidding” button to the Advance... continue reading.
Auction longevity is certainly a sign of success, but it can also lead to stagnation. After a few years of hosting the same event, your auctions can start to feel a little stale – there’s nothing new or exciting for guests to look forward to, and you may find yourself seeking a change of pace. Fortunately, we have... continue reading.