Procuring During A Pandemic, Part 2

Let’s talk about how procuring auction items has changed in the time of COVID-19. It’s June 2020 as I write this.  We’ve all been through a rollercoaster in the past 6 months, as we’ve had to cancel gala auctions, pivot to online auctions (and Virtual Live Auctions). For the most part, the organizations that have

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Why We Include Multiple Events in Our Subscriptions

The most common conversation I have with prospective customers surrounds one particular aspect of our product design: it’s a subscription, which allows you to run multiple events for your organization (no sharing with other schools or nonprofits, please) during the subscription term. This can cause panic (that’s not our intent, I promise!) – I’ve had

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Should You Use Mobile Bidding For Your Special Appeal?

Special Appeals (aka Paddle Raises or Fund-A-Need) are a staple of fundraising auctions. Mobile Bidding is a popular auction trend. Are they compatible?   This is a guest blog post by Brian Bice, a professional benefit auctioneer based in our hometown of Portland, Oregon.   Like most benefit auctioneers who have been in the business

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Outages today related to Amazon’s AWS

We use Amazon’s AWS service to serve the item images on your auction sites.  We also use two other services that rely on it heavily: our help desk software (Zendesk), and our help-button service (Elevio).  This morning, Amazon is experiencing… problems.  (We’ve been told to not call it an outage.) We know that is is

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Selecting a Subscription Level

Last summer, we re-jiggered the feature sets for our subscription levels, adding significant new mobile-bidding features to our Plus and Premium subscriptions.  We needed to – many of you who had used our mobile bidding feature last year said you liked it, and it worked well, but that you really wanted to use text-messaging (and

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FAQ: “Limited” Mobile Bidding

From time to time, I’m going to post questions sent to me from auction chairs about our product or company, along with our answers. Last summer, we changed our subscription plans and added “limited” mobile-bidding features to the Standard Subscription. We also added a bunch of new mobile-bidding features to our Plus and Premium subscriptions.

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