Managing Sponsored-Table Guests

Over at the Winspire blog, they just published a fabulous post on how to deal with one of the biggest sources of auction frustration: managing the guests who are attending your event on sponsor tickets. Specifically, how do you get them to actually be productive, bidding guests? Check it out: https://blog.winspireme.com/4-steps-turn-corporate-table-guests-into-givers-fundraising-strategy Roger

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Now active: Guided Tours

We added something new to the software yesterday to help all of you when you need to tackle some part of the software that you haven’t used before (or want a refresher on) – Guided Tours. There is now a “Take a Tour” button visible when you login from a computer (the tool we bought

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Sporadic Outages This Morning

UPDATE: We still don’t have word as to what went wrong at the data center, but all sites are back up and running.  For the record, we were down from 11:08 to 11:28, and then again from 11:30 to 11:33 (all times a.m, and Pacific). Our Data Center provider (the company that we contract with

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New Code Rolling Now – Read About The Changes

It’s time.  The changes we’ve teased for a couple of months now are being released.  You can read about them and see screenshots on our support site. Most of these changes are designed to accommodate customer requests for improving our mobile-bidding features; we’ve expanded the available email notifications to a new, more-customizable email and text-message

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Case Study: Portland Public Schools Foundation

Last year Portland Public Schools parents raised over 3 million dollars through fundraisers. Considering these are dollars raised by numerous volunteer hours and unquantifiable energy costs, that number is staggering. Fortunately, these schools (44 of them) have the support of the Portland Public Schools Foundation (PPSF) under the nonprofit umbrella of All Hands Raised. In

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Guest Post: Raising Friends and Funds

How do you turn auction event guests into long term donors? Rose Backs, a benefit auctioneer serving Northern Idaho and Eastern Washington, has some food for thought. —— One of the questions I hear over and over again is “Why isn’t my event growing?” I believe there are typically a multitude of answers but for

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Support Desk Outage Today

Update: 2/21/16: It’s all fixed now.  You can go back to using the green help widget on the side. Update – 2/20/16: Well, most of it was fixed. There is still an issue between the elev.io serivce (which provides the little help widget along the right side of your auction site) and Zendesk (which provides the

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