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One of the really great things about this business is working with all of you.  Really – think about it. By definition, our customers are people who take on huge jobs to improve their communities.  And the overwhelming majority of you are volunteers! And, let’s just put this out there: most of the people who

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Why We Include Multiple Events in Our Subscriptions

The most common conversation I have with prospective customers surrounds one particular aspect of our product design: it’s a subscription, which allows you to run multiple events for your organization (no sharing with other schools or nonprofits, please) during the subscription term. This can cause panic (that’s not our intent, I promise!) – I’ve had

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Managing Sponsored-Table Guests

Over at the Winspire blog, they just published a fabulous post on how to deal with one of the biggest sources of auction frustration: managing the guests who are attending your event on sponsor tickets. Specifically, how do you get them to actually be productive, bidding guests? Check it out: Roger

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Now active: Guided Tours

We added something new to the software yesterday to help all of you when you need to tackle some part of the software that you haven’t used before (or want a refresher on) – Guided Tours. There is now a “Take a Tour” button visible when you login from a computer (the tool we bought

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Sporadic Outages This Morning

UPDATE: We still don’t have word as to what went wrong at the data center, but all sites are back up and running.  For the record, we were down from 11:08 to 11:28, and then again from 11:30 to 11:33 (all times a.m, and Pacific). Our Data Center provider (the company that we contract with

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