We use Amazon’s AWS service to serve the item images on your auction sites. We also use two other services that rely on it heavily: our help desk software (Zendesk), and our help-button service (Elevio). This morning, Amazon is experiencing… problems. (We’ve been told to not call it an outage.) We know that is is
... continue reading.Last summer, we re-jiggered the feature sets for our subscription levels, adding significant new mobile-bidding features to our Plus and Premium subscriptions. We needed to – many of you who had used our mobile bidding feature last year said you liked it, and it worked well, but that you really wanted to use text-messaging (and
... continue reading.From time to time, I’m going to post questions sent to me from auction chairs about our product or company, along with our answers. Last summer, we changed our subscription plans and added “limited” mobile-bidding features to the Standard Subscription. We also added a bunch of new mobile-bidding features to our Plus and Premium subscriptions.
... continue reading.Last night, we rolled out three greatly-anticipated upgrades to our software that should make your life as an auction chair easier. We’re excited about these, and want you to know about them and start using them: Combine the Advance Check-In and Online/Mobile Bidding Invitations You can now add a “Start Bidding” button to the Advance
... continue reading.Auction longevity is certainly a sign of success, but it can also lead to stagnation. After a few years of hosting the same event, your auctions can start to feel a little stale – there’s nothing new or exciting for guests to look forward to, and you may find yourself seeking a change of pace. Fortunately, we have
... continue reading.It’s time. The changes we’ve teased for a couple of months now are being released. You can read about them and see screenshots on our support site. Most of these changes are designed to accommodate customer requests for improving our mobile-bidding features; we’ve expanded the available email notifications to a new, more-customizable email and text-message
... continue reading.A couple of years ago, we rolled out our mobile-bidding feature to Premium subscribers. Although somewhat limited, it was well-received – by the few organizations that used it. We implemented it only for silent-auction and fixed-price items, and recommended that you the groups that use it do so for no more than 12-18 items – you can
... continue reading.New! Vanco now allows refunds processed through third party software so you may now issue refunds in a single step, directly from the Order. The Manual Refund setting will be automatically disabled when sites using Vanco are upgraded to the integrated refund feature (July 20) and/or when credit card settings are migrated from previous event
... continue reading.Here at SchoolAuction.net, we’re continuously upgrading our auction software throughout the year, and this summer, we will be rolling out some awesome upgrades. In addition to everything currently listed on our Pricing Page, the Standard, Plus, and Premium levels are all going to be getting new features: Standard subscribers will now also get basic mobile-bidding
... continue reading.This summer, we’re going to be rolling out many improvements to our mobile-bidding system; we’ve received some excellent feedback from the mobile events of this past season, and we have some really fantastic things planned. This week, we’re debuting Quick-Bid Buttons. These are used only for mobile bidding items, and only when you’ve decided NOT
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